COMMON QUESTIONS ABOUT
What can I record on my Loyuz?
You can record a text message (100 characters), a photo (according to how you want to see it on your cell phone, be it vertical or horizontal) or a video (40 sec max.)
How can I send my message, photo or video?
At the moment we are receiving your personalization via email.
How can I read my Loyuz?
Depending on the model of your cell phone, you should place the Loyuz charm behind your cell phone at the height of the NFC reader.
How do I check if my cell phone is compatible?
Works with iPhone 7 or higher and for 95% of all Android phones. However, to confirm compatibility, we recommend that you review the list of supported devices.
Is the technology safe?
Yes, it does not use a battery, it does not need to charge and it does not radiate. It is similar to bank card technology.
Do I need to charge my Loyuz product?
No
What care do I need to take with Loyuz bracelets?
Keep away from water as much as possible so it doesn't decompose the elastic. Refrain from pulling too hard on the elastic so it doesn't stretch and / or break. Elastic bracelets When you wear several of our elastic bracelets together, carefully remove them one at a time, not all at once. This will preserve the firmness of the elastics much longer.
